Privacy Policy

1. Who we are

Changsha Ambet Electronic Technology Co., Ltd., operating under the AMBET brand ("AMBET," "we," "us," or "our"), manufactures and supplies wire harnesses, wiring looms, and cable assemblies for business customers, including OEM/ODM projects.

This policy describes the intended handling of personal information associated with our website, business inquiries, and related communications. Technical drawings and other business documents may also contain personal information covered by this policy.

• Website: [CONFIRM: official website URL]
• Business address: [CONFIRM: full address for privacy correspondence]
• Privacy contact email: [CONFIRM: monitored privacy contact email]
• Legal role: [CONFIRM: controller or equivalent role under applicable law, and any required local representative]

2. Information we collect

Inquiry forms and business communications

Information you provide may include your name, work email address, telephone number, company name, job role, country or region, and inquiry message. Project details may include part numbers, intended applications, quantities, requested delivery dates, wire specifications, connectors, pinouts, testing requirements, and packaging requirements.

[CONFIRM: exact fields in the live inquiry form, which fields are required, and any automatically captured metadata]

Uploaded attachments

If attachment uploads are enabled, you may provide drawings, BOMs, wiring diagrams, pinout documents, photographs, specifications, or other project files. These files and their metadata may contain names, signatures, contact details, or other personal information.

Please submit only information necessary for your inquiry. Remove unnecessary personal information and do not upload sensitive personal information or documents you are not authorized to share.

[CONFIRM: whether uploads are enabled, permitted file types and limits, storage location, access restrictions, scanning arrangements, and deletion process]

Technical information and analytics

Depending on the website configuration, hosting logs and analytics tools may collect IP addresses, browser and device information, visited pages, referring pages, approximate location, timestamps, and interactions. Cookies or similar technologies may assign identifiers to recognize a browser or measure website use.

[CONFIRM: actual logs, analytics tools, identifiers, IP handling, and information collected; remove descriptions of tools that are not used]

3. How we use information

Subject to confirmation of actual practices and applicable legal requirements, we use information to:

• Respond to inquiries and communicate about project requirements.
• Review drawings, attachments, materials, manufacturability, and testing needs.
• Prepare quotations and manage samples, orders, delivery, and after-sales support.
• Maintain business records and manage customer relationships.
• Protect the website, investigate misuse, and troubleshoot technical issues.
• Understand website use and improve content, where analytics is enabled and legally permitted.
• Meet applicable recordkeeping obligations and handle legal claims.

Submitting an inquiry is not blanket consent to unrelated marketing. [CONFIRM: whether marketing communications are sent, the applicable permission requirements, and the unsubscribe process]

[CONFIRM: applicable legal grounds for each purpose, such as steps requested before a contract, legal obligations, consent, or legitimate interests where recognized; document any required assessments]

4. Cookies and analytics

Necessary cookies may support website operation and security. Analytics cookies, if used, help measure visits and interactions. The actual technologies and settings must be verified before this policy is published.

• Necessary cookies: [CONFIRM: provider, cookie names, purpose, and duration]
• Analytics cookies: [CONFIRM: provider, cookie names, collected data, purpose, duration, and provider privacy-policy URL]
• Other tracking: [CONFIRM: advertising tags, embedded services, or other technologies; state "none" only after verification]
• Preference controls: [CONFIRM: consent platform, settings link, withdrawal mechanism, and regional behavior]

You can manage or delete cookies through your browser settings, although blocking necessary cookies may affect website functions. Browser controls may not manage every tracking technology.

[CONFIRM: jurisdictions requiring prior consent for non-essential cookies; verify that the actual implementation prevents those technologies from running before the required consent. This policy does not implement cookie controls.]

5. Who may receive information

Depending on the inquiry or order, information may be accessed by relevant AMBET personnel and shared with service providers or business partners where necessary for the stated purposes.

• Website hosting, maintenance, and security providers: [CONFIRM: providers and processing locations]
• Inquiry-form, file-storage, email, and business-record systems: [CONFIRM: providers and their roles]
• Analytics providers: [CONFIRM: providers, data received, and their permitted uses]
• Suppliers, production partners, testing providers, and logistics providers: [CONFIRM: recipients and information needed for project or order execution]
• Professional advisers or authorities, where necessary and legally permitted or required.

[CONFIRM: contractual confidentiality and data-protection safeguards, access limitations, and whether any processing qualifies as selling, sharing for targeted advertising, or similar regulated disclosure. Do not publish a "we never sell data" statement without verification.]

6. International processing

AMBET operates in China. Website services and business communications may involve processing in China or other countries, depending on the providers used. Data-protection rules may differ between countries.

[CONFIRM: actual processing and storage countries, applicable cross-border transfer requirements, lawful transfer mechanisms, and how users may request information about relevant safeguards]

7. Retention

Retention periods should reflect the purpose of collection, project status, applicable recordkeeping duties, and any need to resolve disputes. The following periods remain unverified:

• Inquiries that do not become orders: [CONFIRM: period and starting event]
• Attachments, drawings, and sample-review records: [CONFIRM: period and starting event]
• Customer, order, accounting, and after-sales records: [CONFIRM: period and applicable requirements]
• Server logs and security records: [CONFIRM: period]
• Analytics data and cookies: [CONFIRM: respective retention periods and cookie lifetimes]
• Backups and deletion records: [CONFIRM: backup rotation, deletion timing, and any legal-hold exceptions]

[CONFIRM: procedures for deletion or anonymization when retention is no longer necessary]

8. Security

No internet transmission or storage system can be guaranteed completely secure. Avoid submitting unnecessary sensitive information. For confidential project documents, contact us to discuss an appropriate sharing method.

[CONFIRM: implemented access controls, secure transmission, attachment protection, backup practices, provider safeguards, and incident-response procedures before describing specific protections]

9. Your rights and choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information; restrict or object to certain processing; receive a portable copy of eligible information; or withdraw consent where processing relies on consent. Withdrawal does not affect the lawfulness of processing before withdrawal.

Rights are not absolute and may be subject to legal exceptions. Where applicable, you may also complain to a competent data-protection authority.

Send privacy requests to [CONFIRM: monitored privacy contact email]. Include enough information to identify the relevant inquiry or relationship, but do not send identity documents unless requested through an appropriate verification process.

[CONFIRM: request handling, proportionate identity verification, response deadlines, authorized-agent requests, appeal rights, fees where permitted, and applicable authority contact details]

[CONFIRM -- jurisdiction-specific legal provisions: assess relevant Chinese law, EEA/UK requirements, applicable US state privacy laws, and other markets actually served. Add required notices, rights, representatives, and complaint routes only where applicable. Do not imply compliance with every jurisdiction.]

10. Children

Our website and inquiry services are intended for business procurement and project communications, not for children. If you believe a child has submitted personal information, contact the privacy contact above.

[CONFIRM: applicable age thresholds and procedures for handling such reports]

11. Changes and contact

Updates to the approved policy will be published on this page with a revised effective date. [CONFIRM: any additional notice or consent required for material changes]

For privacy questions, contact Changsha Ambet Electronic Technology Co., Ltd. (AMBET) at [CONFIRM: privacy contact email and correspondence address].