Frequently Asked Questions

Please send a drawing, wiring diagram or BOM if available, plus the wire specifications, cable lengths, connector and terminal details, quantities for each part number and intended application. Target timing, testing and packaging requirements are also helpful. If some details are missing, we can identify what is needed before final pricing.

Our usual reference MOQ is 500 pieces per part number. Different part numbers generally cannot be combined to meet one MOQ. Smaller quantities can be reviewed based on materials, production requirements and project costs.

Most products shown on our website are reference examples rather than fixed, off-the-shelf models. We can review changes to wire specifications, connector models, cable lengths and pin assignments for your application. Final specifications, MOQ and lead times are agreed for each project.

Our main focus is automotive and commercial vehicle wire harnesses, including trailer applications, as well as industrial and equipment wire harnesses and cable assemblies. Share the vehicle, machine or application details so we can review the relevant requirements and fitment.

We can review an existing part number, technical drawing or physical reference sample as a starting point. Please also provide the intended application and any available connector, wiring or fitment information. We confirm manufacturing feasibility and the approved specifications before proceeding with sampling.

Yes. We support custom wire harness projects based on customer drawings, wiring diagrams, BOMs or reference samples. Our team can review materials and clarify technical requirements before sampling. Final drawings and specifications are confirmed with the customer before production.

Depending on the project, we can review wire type and gauge, cable length and tolerance, terminals, connectors, pin assignments, branching, protective coverings and labeling. The final configuration is agreed through technical review and sample approval where required.

Yes. A reference sample can be evaluated to help establish dimensions, connections and other technical details. Any resulting drawing or specification must be reviewed and approved by you before a new sample is made.

We can assess alternatives against the electrical, mechanical and operating requirements. Any substitution to an approved material or component must be agreed with you before use. Changes affecting fit, pinout or performance may require new sample validation.

Sample production typically takes around three weeks, depending on component availability, tooling and project complexity. International shipping time is additional. We confirm the estimated sample schedule after reviewing your requirements.

Sample costs depend on design complexity, components and any tooling required. We confirm the sample fee and courier costs in the quotation. If a sample fee can be credited toward a later bulk order, that arrangement will be stated explicitly.

For an approved, unchanged design, production may take around 2–3 weeks when materials and capacity are available. New or more complex custom projects often require around 4–6 weeks. The final production schedule is confirmed after technical approvals, materials and payment arrangements are in place. Shipping time is additional.

Please share your required quantity and target delivery date. We can review material availability and production capacity, then discuss whether an earlier schedule or a partial shipment is feasible for your order.

Relevant controls cover wire preparation, crimping, assembly and final inspection. Electrical checks and any additional inspection records are carried out according to the product requirements and agreed control plan. Acceptance criteria are confirmed for the project.

Depending on the design and agreed inspection plan, electrical checks may include continuity, open-circuit, short-circuit and miswiring tests. Crimp-height, pull-force, dimensional and other specified checks can also be reviewed. We confirm the test methods, frequency and acceptance criteria for each project.

Please tell us which certificates, inspection records or test reports your project requires. We will confirm which current documents are available and whether their scope covers the relevant materials, manufacturing site or finished assembly. Any additional documentation needs should be discussed before ordering.

If your project requires specific material standards or UL-recognized components, please share the relevant specifications and part numbers. We can review material availability and supporting documentation before confirming what can be supplied. Component recognition does not automatically mean the finished assembly has the same certification.

We can review private-label packaging, SKU barcodes and custom product labels. Please provide your artwork, label specifications and packaging requirements so we can confirm feasibility, approvals and any additional costs.

A common reference arrangement is a 30% deposit, with the remaining 70% paid before shipment. The final payment terms and milestones are specified in the quotation or agreed order documents.

EXW and FOB arrangements can be discussed, along with other terms agreed for your order. The selected Incoterm, shipping documents, freight responsibilities and delivery schedule are confirmed in the quotation or contract.

Please share the part number, order or batch reference, affected quantity and supporting photos or test results. We will review the issue against the approved specifications and agreed order terms, then work with you on the appropriate next steps. Warranty and remedy terms follow the order agreement.